Support and Maintenance

Web Leap seeks to be a valuable partner to its clients when support and maintenance is need, and not just in the design and implementation stages. We’re an experienced web host, a technical support agency and a sounding board for new ideas from our website support and maintenance experts.

We’re keenly aware that you need your systems to work reliably, 24 hours a day, and we understand the importance of fixing problems quickly. You’ll therefore find us alert, responsive and committed at all times. We’re here for the long term and want to establish lasting relationships with our customers so we’re always ready to help in whatever ways we can.

Existing clients:

Our support ticket system allows us to respond to any problems and enquiries as quickly as possible. When we make a response to your support ticket, you will be notified via email. If you have an issue with which you require help, please use the link below.

Open a new support ticket.

New customers:

If you would like to discuss support contracts for a new or existing web platform, please contact us and we’ll be happy to give you a clearly costed proposal. Whatever your markets and whatever the size of your organisation, we can tailor our services to your specific needs.

Our wide-range of website maintenance packages help to keep your website in the best possible condition. Our monthly packages are designed to be simple, clear and affordable whilst also delivering a number of important benefits:

• Cost effective: We work quickly and efficiently, leaving you free to concentrate on running your business.
• Repeat visitors: Keeping your site up to date with fresh content will encourage return visits by customers and search engines alike.
• Fast turnaround: Our agreement with you will ensure that any queries or problems are dealt with in agreed time-scales and with minimal impact on your business.